Terms of service
Introduction
Welcome to GO24! By accessing or using our website (https://www.go24bottles.com/) and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
If you do not agree with any part of these Terms and Conditions, please do not proceed with the website.
Eligibility
You must be at least 18 years old or have the involvement of a parent or guardian to use this website and make purchases. By using the site, you confirm that you are legally capable of entering into binding contracts.
Products and Services
All products listed on our website are subject to availability.
We reserve the right to limit the quantities of any products or services and may discontinue any product at any time without notice.
Product descriptions, specifications, pricing, and availability are subject to change without prior notice.
Pricing and Payment
Prices for our products are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Payments can be made using secure gateways such as UPI, debit/credit cards, and net banking. We reserve the right to cancel any order if payment fails or is not verified.
Shipping and Delivery
We aim to dispatch all orders within 1–3 working days. Delivery timelines may vary based on location and other factors.
Shipping costs (if applicable) and estimated delivery dates will be shown at checkout. Please refer to our Shipping Policy for more information.
Cancellation and Refunds
Prepaid Orders
- Orders can be cancelled within 24 hours of placing them or during the confirmation call.
- Once shipped, cancellations are not allowed.
Returns & Replacements
- Returns are only accepted in case of damaged or incorrect products.
- Items must be unused and in original packaging to be eligible for return.
For more details, refer to our Cancellation & Refund Policy.
Intellectual Property
All content on this site—including text, graphics, logos, product images, and software—is the property of GO24 or its content suppliers and is protected by Indian copyright and trademark laws.
You may not reproduce, duplicate, copy, sell, or exploit any part of the service or products without written permission.
User Conduct
Users are prohibited from:
- Using the site for unlawful purposes
- Violating intellectual property rights
- Uploading viruses or malicious code
- Misrepresenting or impersonating others
We reserve the right to suspend or terminate access for violations.
Privacy
We value your privacy. Please refer to our Privacy Policy to understand how your data is collected and used.
Limitations and Liability
GO24 shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, services, or products.
Indemnification
You agree to indemnify and hold harmless GO24 and its affiliates from any claims arising out of your violation of these Terms or any law.
Governing Law and Jurisdiction
These Terms are governed by Indian law. All disputes will be subject to the exclusive jurisdiction of the courts in New Delhi.
Modifications of Terms
GO24 reserves the right to update or modify these Terms at any time. Changes will be posted here with a revision date. Continued use of the website signifies acceptance of updated terms.
Contact Information
Email: support@go24bottles.com
Phone: +91 7496993110
Customer Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM