Terms of service

Introduction

Welcome to GO24! By accessing or using our website (https://www.go24bottles.com/) and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms and Conditions, please do not proceed with the website.

Eligibility

You must be at least 18 years old or have the involvement of a parent or guardian to use this website and make purchases. By using the site, you confirm that you are legally capable of entering into binding contracts.

Products and Services

All products listed on our website are subject to availability.

We reserve the right to limit the quantities of any products or services and may discontinue any product at any time without notice.

Product descriptions, specifications, pricing, and availability are subject to change without prior notice.

Pricing and Payment

Prices for our products are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Payments can be made using secure gateways such as UPI, debit/credit cards, and net banking. We reserve the right to cancel any order if payment fails or is not verified.

Shipping and Delivery

We aim to dispatch all orders within 24 working hours. Delivery timelines may vary based on location and other factors.

Shipping costs (if applicable) and estimated delivery dates will be shown at checkout. Please refer to our Shipping Policy for more information.

Cancellation and Refunds

To ensure fast processing and dispatch, all orders are processed immediately after they are placed.

Non-Personalized Orders

  • Orders cannot be cancelled, modified, or refunded once successfully placed, irrespective of the payment method (Prepaid or Cash on Delivery).

  • Orders cannot be cancelled once they have been shipped.

Personalized Orders

  • Personalized products are manufactured specifically according to your requirements.

  • Therefore, personalized orders cannot be cancelled, modified, exchanged, or refunded once placed.

  • Personalized products are available only on prepaid orders. Cash on Delivery (COD) is not available.

Returns & Replacements

  • Returns are only accepted in case of damaged or incorrect products.
  • Items must be unused and in original packaging to be eligible for return.

For more details, refer to our Cancellation & Refund Policy.

Intellectual Property

All content on this site including text, graphics, logos, product images, and software,is the property of GO24 or its content suppliers and is protected by Indian copyright and trademark laws.

You may not reproduce, duplicate, copy, sell, or exploit any part of the service or products without written permission.

User Conduct

Users are prohibited from:

  • Using the site for unlawful purposes
  • Violating intellectual property rights
  • Uploading viruses or malicious code
  • Misrepresenting or impersonating others

We reserve the right to suspend or terminate access for violations.

Privacy

We value your privacy. Please refer to our Privacy Policy to understand how your data is collected and used.

Limitations and Liability

GO24 shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, services, or products.

Indemnification

You agree to indemnify and hold harmless GO24 and its affiliates from any claims arising out of your violation of these Terms or any law.

Governing Law and Jurisdiction

These Terms are governed by Indian law. All disputes will be subject to the exclusive jurisdiction of the courts in New Delhi.

Modifications of Terms

GO24 reserves the right to update or modify these Terms at any time. Changes will be posted here with a revision date. Continued use of the website signifies acceptance of updated terms.

Contact Information

Email: support@go24bottles.com

Phone: +91 7496993110

Customer Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM